Why Customer Service is important to a Business

Customer service is important to an organization because it is often the only contact a customer has with a company. Customers are vital to an organization. Some customers spend hundreds and even thousands of dollars per year with a company. Consequently, when they have a question or product issue, they expect a company’s customer service department to resolve their issues.

Read More

Mitts vs. Gloves

As long as I have been riding I have always heard the debate between glove wearers and mitt wears. They are always trying to tell you one is better than the other. I am going to try and shed some light one this debate and see if I can come up with a winner. When it comes to choosing gloves or mitts you must ask yourself a few questions:

Read More

Warm Feet Equal Happy Feet

This may sound like a title of a cheesy pop song, but it is one of the most important things to enjoying your ski day. When I got back into skiing a few years ago, I, like most people, wondered about keeping my hands and feet warm. Having cold hands or feet is a big factor in people not even trying skiing or giving up skiing after 1 day, but with the help of boot warming technology, we can overcome this problem.

Read More

The Right Ski

There are many different brands of skis out on the market right now not including the probable hundreds of handmade skis made in some dudes garage in Edmonton or the Colorado mountains. So of course, out there in the many thousands of models skis there will be one pair for you, one that will be perfect for your most ridden ski hill as well as your skiing level. To get this out of the way for those who need a more specialized ski or instance racers, ski tourers and those who only ski the park some of this may apply to you and some will not, just so you know.

Read More

Such Moisture Much Sunscreen

Are your lips dryer than the Sahara desert? Are they parched and lacking the moisture they deserve? Do you experience windburn while you’re on the slopes snowboarding or skiing?  If you answered yes to all of these, well say no more – your prayers have been answered!

Read More

Arc’teryx Atom LT Hoody

Most people buy a jacket for warmth, while some people buy it for purpose. Both of these reasons are exactly why I chose to buy my Arc’teryx Atom LT jacket. It is not only practical, but it boasts comfort and style. The Atom LT consists of a moisture-resistant outer face fabric, which is not only breathable, but insulated and lightweight. Weighing in at a low 330 g/ 11.6 oz., this mid layer is easily compressible and packable. Whether you are skiing, climbing or using it as an everyday jacket. The Atom Lt is the jacket of choice for any outdoor adventure.

Read More

Being Outdoors

This isn’t so much about skiing, but about spending time outdoors and making the appropriate choices for clothing in whichever outdoor activities you’re doing. During the ski season or the off season, if you choose your clothing wisely, the so called off season doesn’t need to be a long waiting game for snow but rather a fun, adventure filled time while in worry free comfort.

Read More

Buying a Proper Fitting Pair of Ski Boots

The two most common things I hear when people talk about their ski boots are, they felt great when I tried them on at the store but now they really hurt my feet, and, these 10 year old boots are perfect, with all the well placed duct tape, why would I need a new pair?

Read More

WIM + SKI Mentorship Program

“Winter In the Mountains Plus” (WIM+) is a new mentorship program designed for backcountry skiers and split boarders that are ready for more challenging backcountry objectives involving powder touring, ski mountaineering, or steep skiing. Most importantly, this program is intended for those that are keen to be on the “sharp end” by coordinating trips with the ACC.

Get all the information at ACC Edmonton

My Snowboarding Journey

Learning how to snowboard was hard, like I mean really hard. Not only was it physically challenging in a way I had never known, but it was such a mental game that by the end of my first day I felt cold, sore, and defeated as I cried in frustration. Despite a hard first day on the hill, no less than two weeks later I had purchased myself a brand new setup. I had literally gone snowboarding once, what the h*ll was I thinking? Either I hit my head too many times on the first day, or despite my bruised tailbone and knees, I had found a sport that I truly loved.

Read More